Administrative Offices
Monday-Friday 
8:00 A.M.-5:00 P.M.
(210) 824-7401 
(210) 826-1160 (fax)






Police Dispatch
24 Hours a Day
Emergency? 
Dial 911
Non-Emergency? 
Dial (210) 824-1009
 
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Police Department
City of Terrell Hills | 5100 N New Braunfels Ave | San Antonio, Texas 78209 | (210) 824-7401

Official Web Site of the City of Terrell Hills, Bexar County, Texas, USA
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CRIMINAL INVESTIGATIONS The Terrell Hills Police Department Criminal Investigations Division (CID) 
is responsible for all investigations into any criminal activity.

Lieutenant Gail Baham serves as the primary Criminal Investigator and is assisted as necessary by Officer Alex Hankins. CID also conducts crime scene support for the Patrol Division and is on-call 24 hours a day for service.

The investigation of crime is a cooperative effort between the victim and the investigator. In most cases you will have key information that will help the investigator assigned to your case solve the offense. During the investigation of an offense the investigator may ask you to sign documents, and provide a sworn statement about the facts surrounding the crime. Depending on the severity and nature of the offense, the investigator will most likely contact you within 24 to 48 hours of the offense. Every case submitted to CID is important. Every case submitted to CID is reviewed and worked based on the severity and solvability of the crime.


We are fortunate to live in a community that has a very low crime rate, but we must continue to remain alert as crime does still occur. One of the most prevalent crimes in our area is property crime. If you are the victim of a property crime you can assist the investigator by taking steps to ensure that all serial numbers of the property in your home have been recorded. It is wise to place unique markings on property that does not have a serial number and then photograph this property. Always store this type of information in a safety deposit box.


If you have any questions feel free to contact: